Job Details

DESCRIPTION

SEASONAL BOX OFFICE AND FRONT OF ASSISTANTS (Part-Time)

Ideal Start Date: October 2024

Florida Studio Theatre, a professional LORT D regional Theatre with five active theatre spaces, located in downtown Sarasota, FL is seeking Seasonal Part Time Box Office Assistant and Front of House Assistants to provide excellent customer service to theatre. This is a fast-paced, high-volume Box Office that services all five of our theatre spaces and is open seven days a week. Candidates must have good communication skills with a positive, friendly, and outgoing personality. Must be willing and able to spend a majority of the time on the phones. Must be prompt, reliable, and detail oriented. Must have open and flexible availability and be willing to work a flexible schedule including but not limited to evenings and weekends. The amount of hours available is variable week to week depending on the needs of the theatre.

Responsibilities include:

- Sell new subscriptions and single tickets for all FST performances, events, and some rentals as well as renew existing subscriptions - over the phone, in person, and via mail.
- Provide helpful information for performances, pricing options, parking, directions, and seating information.
- Assist with patron relations and resolve complex patron inquiries and complaints.
- Maintain familiarity with subscription and single ticket marketing initiatives, donor benefits, and Florida Studio Theatre events and website.
- Guide patrons though their online interactions when needed.
- Keep up a professional appearance in dress and attitude, and have a general appreciation for and understanding of live theatre.
- Assist with the maintenance of patron records; including but not limited to filing, and updating patron records.
- Assist with House Management of our 5 theatre spaces on an as need basis. This includes but is not limited to oversight of the events ushers and patron load in, completing and sending nightly reports, reconciling tickets for the performances and basic cleaning and maintenance of the space.
- Work Concessions for Theatre spaces

Job Types: Part-time, Temporary

DURATION

Oct 14, 2024 -

SALARY

$15.00 – $15.00 per hour

Pay: