Job Details

DESCRIPTION

The Chamber Music Society of Lincoln Center (CMS) invites applications for the role of Director of

Marketing and Communications, a pivotal leadership position at the world’s premier chamber music

institution. CMS is renowned for its innovative performances, global reach, and dedication to elevating

the art of chamber music both on stage and in the digital sphere–the Director will play a critical role in

shaping our public face, building on our legacy of excellence while charting new pathways for audience

development and institutional growth. This is an extraordinary opportunity to join an organization at a

time of significant momentum and artistic accomplishment.

Reporting to the Executive Director, the Director of Marketing and Communications works closely with

all CMS departments, driving a unified vision that showcases our vibrant, welcoming community and

global impact. With a focus on growing audiences at concerts and educational events in New York City,

supporting national and international tours, and supporting the Digital Content department to ensure

the success of our digital content initiatives, this position offers the chance to innovate, inspire, and lead

a high-performing team. The Director will have the opportunity to shape a lasting legacy by advancing

CMS’s brand as the leading voice in chamber music worldwide.

Responsibilities:

• Create, advance plan, and oversee all Marketing and Communication initiatives of CMS.

• Lead all strategic and budgetary initiatives for the department. Create detailed plans for larger

marketing initiatives: setting and meeting goals, timelines, and delegating responsibilities across

the team and external vendors.

• Supervise all activities relating to marketing, public relations, and ticketing services.

• Oversee and ensure the success of subscription, single ticket, and group sales campaigns, as well

as student ticket initiatives.

• Oversee customer service policies and concert activities, including working with the staff to

create the onsite concert duty calendar for concerts on the Lincoln Center campus and

personally being the onsite supervisor for most concerts.

• Direct, troubleshoot and expand the use of the Tessitura database.

• Provide marketing support for upwards of 70 national and international tour dates and

residencies.

• Collaborate with the Director of Digital Content to plan, execute, and distribute digital

marketing and content initiatives.

• Monitor and maintain consistent brand execution across all materials and platforms.

• Work closely with other CMS departments to support their marketing needs, providing strategic

advice, overseeing asset creation, and measuring the success of campaigns.

• Serve as the primary liaison to advertising agencies, public relations firms, graphic designers, the

Alice Tully Hall Box Office, front-of-house staff, and to other external vendors.

• Manage a team of 5 full-time staff, in addition to interns, volunteers, and house managers.

Qualifications:

• Minimum 5 years of related experience, including at least 3 years in a leadership role managing

a complex marketing department including a multi-person staff that operates on a high level of

excellence, and working with a unionized box office.

• Great team player, pro-active and responsive. CMS operates collaboratively, living by the same

principles as chamber music.

• Proven success managing subscription and single ticket campaigns for both live and online

performance seasons.

• Strong knowledge of, and facility with, Tessitura.

• Proven success creating detailed plans for staff and external vendors for larger initiatives

including setting and meeting goals, timelines, schedules, communicating and delegating

responsibilities to the team.

• Proven success managing subscription and single ticket campaigns for both live performance

seasons and online performances, as well as managing student tickets and group sales.

• Proven success creating and managing budgets.

• Experience managing website development and maintenance.

• Significant knowledge of the chamber music repertoire.

• Outstanding inclusive communication skills, including writing and editing, as well as verbal

communication, with the ability to work effectively with a broad range of constituents.

• Excellent design sensibility, creativity, and flexibility.

• An eagerness to learn, understand, analyze and exploit new marketing trends and platforms,

with a proven ability to set and meet goals and benchmarks, and to react quickly to data.

• Facility with Google Analytics, Google Ad Management, Social Media and Email platforms.

• Experience working with an external public relations firm.

• Strong problem-solving ability.

• High energy and enthusiasm.

Compensation and Benefits:

This is a full-time position, working from the CMS offices on the Lincoln Center campus, with a salary

range of $100,000 to $115,000.

CMS offers competitive compensation that includes an excellent health insurance plan, dental and vision

benefits, retirement plan, vacation, and generous paid time off.

HOW TO APPLY

Please submit a resume and cover letter to [email protected] with “Director of Marketing

and Communications” in the subject line. Please, no phone calls. We look forward to hearing from you!

The Chamber Music Society of Lincoln Center is an Equal Opportunity Employer and values diversity in

its workforce.

SALARY

$100,000.00 – $115,000.00 per year

Pay: